Below you’ll find tips and tutorials from Qwest® and from users just like you. Each category includes ways to get the most out of your Internet connection and take advantage of all the awesome extras.





Take advantage of the 2 GB of free online backup space you get as a Qwest High-Speed Internet customer.

Just choose any combination of photos, documents, digital music and video. Backups run once a day automatically or you can schedule preferred days and times on your Digital Vault account.

Log in, access files and schedule backups from any computer.

Set Up Your Digital Vault Account


Protect against unauthorized access to your Internet by setting a modem password. This helps to safeguard important information like modem configuration settings and personal user names and passwords. If your ISP user name and password are improperly obtained by an intruder, they can impersonate you online!

How do I set up a modem password? Detailed instructions for setting your modem password can be found in your modem’s user guide.


There are several things you can do to protect your identity and the identity of your child. Check out the following 10 tips:
1. Never carry your Social Security card with you.
2. Never give personal information over the telephone unless you initiate the call.
3. Never respond to an e-mail requesting personal information and be very cautious about Web links in e-mails. Type Web addresses directly into your browser.
4. Choose uncommon passwords and change them regularly.
5. Shop online only at reputable, secure Web sites.
6. Be careful about posting identifying information about you or your family on your personal Web page.
7. Do not use the "save password" function on important accounts.
8. Shred important documents before discarding! Crosscut shredders are best.
9. Check your credit report and your children's credit report at least once a year.
10. Take outgoing mail to the post office or a postal drop box and promptly remove mail from your mailbox.



Enhance your Internet experience with faster speeds from Qwest.

Speed Upgrade Offer
  • 2 Months Free with upgrade to 7 Mbps speed tier or higher
  • Price for Life (with 2-yr commitment)
  • No speed upgrade change charges

See if you qualify